MANAGED IT COMPANY NEW JERSEY
Customized Managed IT Services For NJ Businesses
Ferrara IT is an IT company that provides all-inclusive managed IT services for small-medium businesses in New Jersey. In particular, we focus on helping companies save time, reduce costs and be protected.
Spend less time worrying about time consuming and frustrating IT tasks and focus on what is most important: your business.
Everything you need, at a predictable monthly fee. We bundle security and IT support into a complete Managed IT Services package.
We work together to build a customized technology plan to strategically limit your risk and exceed your compliance requirements.
Ferrara IT was founded in 2012 with the goal of providing customized technology solutions for SMBs, a market that was largely underserved by most IT providers. In most cases, small IT companies provide reactive support and offer limited to no strategic insights. Larger IT companies provide more advanced solutions, but clients often experience slower less personal support. We wanted to fill the gap by providing SMBs with comprehensive IT solutions that are uniquely designed for their businesses while also delivering the high touch service they deserve.
Instead of providing pre-packaged solutions like many of our competitors do, we have found that the best way to provide IT services is to first understand our customers’ businesses and their unique goals. From there, we build a customized IT plan designed to help protect and grow their businesses. From improving workflow processes, to managing all technology related vendors, we save our clients hundreds of hours in productivity and administration each year. As an IT company, we continuously monitor all computers, servers, networks, and security 24x7. Thanks to our advanced monitoring, we can quickly detect and correct problems proactively before they impact our customers.
WHO WE HELP
While we’re certainly confident in our ability as an IT company to enable New Jesey businesses grow with the power of technology – we have a confession to make: We can’t help everyone. Ferrara IT works best with businesses that:
Have between 10 and 1000 users.
Have a primary office located in the tri-state area within two hours of Philadelphia.
Have a growth mindset and want technology to be a driver behind that growth.
If this sounds like you, we can and will help you succeed.
ABOUT FERRARA IT
A Managed IT Services Partner With Your Bottom Line in Mind
My name is Frank Ferrara, and I’m the President of Ferrara IT. What makes us unique as a Managed Services Provider is that our main goal is to help our clients spend their IT budgets wisely. Instead of simply selling IT services like many of our competitors do, our experienced management, engineering, and IT support staff will bring new perspectives to your business that create greater operational efficiency, save on IT costs, and most importantly help you quantify the return on your technology investment.
OUR MANAGED IT SERVICES
FERRARA IT HELP DESK
We Have You Covered 24x7
No matter what time of day a problem occurs, or how severe it is, this employee is always there with a quick solution. He never eats, doesn't sleep and never goes on vacation. He's like a one man army, ready and willing to fight your battles and win the war for your team from a technology perspective. Well, you can stop imagining - because this is a world you're already living in. Only instead of one lone employee, you have access to a dedicated Pennsylvania based team of experts. It's called the Ferrara IT Help Desk and it's about to change the way you think about what Managed IT Services can do for your business.
Ferrara IT Help Desk is designed to provide you with professional and courteous customer service, expert problem resolution and unparalleled peace of mind. With Ferrara IT Help Desk, your employees can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even the most complex technical problems. Our Help Desk is avaialble 24x7x365 and is available via chat, E-mail and phone.
Help Desk Certifications
HDI Certified Support Center Manager & Team Lead
HDI Certified Technical Support Professional
Apple Mac Integration 10.8, 10.9, 10.10
CompTIA A+ Certified IT Technician
CompTIA Network+ and Security+ Certified
Microsoft Certified Professional
Microsoft Certified Solutions Associate Office 365, Windows Server 2012
Microsoft Office Specialist Office Outlook 2003, 2007, 2010, 2013
ITIL Foundation Certification IT Service Management
TestOut Certified Security Pro
Six Sigma Green Belt
REMOTE MONITORING & MANAGEMENT
Proactively Monitor And Identify Issues
Remote Monitoring and Management (RMM) software was built to streamline and simplify IT management, allowing your team to operate more efficiently and focus on business growth. When our RMM agent is deployed, it immediately begins capturing device performance information and scans system processes, applications, and event logs. Once identified, these events are communicated back to our monitoring system, which generates alerts for over 2,400 types of potential issues.
Our alerting system aggregates data and common issues across all of our endpoints to generate smarter, more actionable alerts than any other platform. Alerts are only created when issues actually require attention, reducing the number of unnecessary false positives. This allows us to spot small problems at early stages, allowing us to proactively resolve these issues before they impact your business.
NETWORK MONITORING & MANAGEMENT
We Continuously Monitor Your Networks 24 x 7
Your network is more than computers and smartphones and your network management should be too. Laptops, workstations, mobile phones, tablets—these are all important endpoint devices that connect to your IT network. Keeping them running efficiently and safe from attack is crucial to your business productivity, and a big part of what we include with our Managed IT Services.
Network infrastructure is the powerhouse equipment that keeps the whole operation running. If something goes wrong with an infrastructure device, the whole network can go down. Our complete network services combine endpoint and server management with active infrastructure management and monitoring to deliver the ultimate in network performance.
Complete Network Services From Ferrara IT
A real-time view of your network, including all the devices on it and how they’re connected—so we always know what’s happening
A real-time inventory of all the technology on your network—great for planning upgrades and budgeting for capital expenditures
Automated backups of network infrastructure configurations— essential for quickly restoring service in an outage
24 x 7 proactive infrastructure monitoring and alerting—to flag potential problems before they affect your network
Automated troubleshooting tools and secure remote access to your infrastructure devices—for fast issue resolution
Performance reports—for full visibility and accountability
Two-factor authentication, granular control of user access, and secure management of your network credentials—to keep your network safe
Our complete network services combine endpoint and server management with active infrastructure management to deliver the ultimate in network performance. You can expect greater business productivity, fewer issues requiring support, lower maintenance costs, complete visibility, and around-the-clock optimization.
IT SECURITY & COMPLIANCE
Limiting Your Risk And Protecting Your Business
With all of the various threats to your company’s data and factoring in the impact of exploited network or system vulnerabilities, you simply don’t have the time to do what it takes to keep your business secure.
IT security must continually be revisited. How much time would you say you’ve spent working on cybersecurity issues in the last six months? Are you staying up-to-date with cybersecurity threats?
If you don’t have someone constantly and actively monitoring your network, you may not detect any issues until it’s too late. What if you didn’t know you were hit with ransomware until after the ransom payment window closed, and you couldn’t access any of your files?
Examples of time-consuming, but necessary cybersecurity tasks you can offload include:
Reviewing firewall rules
Updating your firewall
Patching the latest vulnerabilities discovered
Maintaining required controls and standard certifications, such as ISO, SSAE16, HIPAA, SOX, etc.
Filtering web content
Ferrara IT provides the proactive, preventative maintenance and technology you need to secure your workstations, servers, devices and networks. Working with Ferrara IT is also a more cost-efficient way to address your information security needs.
See what our clients have to say about us
Frank, the owner and his staff are very responsive, easy to work with and give honest advice.
We were referred to Ferrara IT Services from another one of their happy customers. Our systems were very slow and we had many issues with viruses. After one onsite visit they permanently fixed all of our virus issues and provided a plan to fix the slowness of our systems. Ferrara IT quickly resolved our performance issues, created a backup plan, secured our network, and helped us develop an IT plan for the future. They even manage all of our IT related vendors (Internet, Copier, Phone, etc.) and oversee those projects to ensure we get the most value from our vendors. Frank, the owner and his staff are very responsive, easy to work with and give honest advice. I strongly recommend Ferrara IT Services to any business looking to get the most from their IT spend.
A&R Iron Works
Give us a call at (800) 206-5417 or complete the form below to schedule a time to chat.
What to Expect
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